Frequently Asked Questions

What is the WGAMING Club?

The WGAMING Club is our very own fan loyalty program. It allows you to connect with us on a deeper level — rewarding you for the various interactions you have with us like: following us on our socials, buying the Official Jerseys, joining our YouTube Membership, or attending our in-person events.

I’ve signed up, what now?

That’s it! After signing up and linking your various accounts, your profile will reflect the achievements earned through supporting Paper Rex so far. We will be releasing new features, achievements and rewards for the most dedicated fans.

How do I unlock achievements?

Simply sign-up for an account and connect your socials. Achievements are auto-unlocked after syncing your various accounts with your WGAMING ID.

What do the achievements mean?

You can hover over or tap on the achievement to see what it means.

I bought the Jersey, but I don’t see my achievement?

Currently we only support unlocking Jersey achievements for official merch shop (https://shop.pprx.team) and our physical events in Singapore such as the ‘Pasar Malam’

I bought the PRX Official Jersey at an event, physical store or Pasar Malam. Will I get the achievement?

Currently we only support unlocking Jersey achievements for our physical events in Singapore such as the ‘Pasar Malam’. If you purchased our Jersey at an official VCT event or shop, we are unable to verify your purchase at this time.

I bought my Jersey from the PRX Shop or Pasar Malam but I still don’t see my achievement?

We allow syncing up to two (2) email addresses. If you used a secondary email for your purchase, try to sync the secondary email to your WGAMING account first. If you recently bought your Jersey, please understand it will take up to 5 business days for the achievement badge to appear on your profile.

I didn’t receive the login email.

Please check your spam folder first. If you still haven’t received the login email after 30-60 minutes, find us in Discord to troubleshoot or contact us at support@wgaming.gg.

I am having trouble signing in.

Please contact us in Discord or via support@wgaming.gg so we can better help you solve your issue. Please provide as much detail as possible.